This website (www.klinikkhausken.no) belongs to Klinikk Hausken AS, Haugesund, Norway, and the content belongs to Klinikk Hausken AS in its entirety.

This privacy policy describes how Klinikk Hausken AS uses and protects any information you provide to Klinikk Hausken AS when you use this website.

Klinikk Hausken AS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information that you can identify when using this website, you can rest assured that it will only be used in accordance with this Privacy Policy.

Klinikk Hausken AS may change this policy from time to time by updating this page. You should check this page from time to time to make sure you are happy with any changes. This policy was updated on August 2, 2024.

What we collect.

We may collect the following information:

  • Name and Job Title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interest
  • Other information relevant to customer surveys and/or offers

Contact and order form

When you use one of the contact forms or order forms on this website, you must agree that the details will be collected and stored. Look for the box you can click to indicate consent. We regularly delete old data. On this website, we use the Health Insurance Portability and Accountability Act (Jotform HIPAA) form system that is adapted to stringent requirements in the healthcare sector. We process all enquiries from the website in the application Crisp. All sensitive information and details users send us via form on the website are encrypted so that the information is not accessible to unauthorized persons. The website also uses an appointment booking with Acuity Scheduling and simplybook.me. Both are HIPAA compliant. No sensitive information is available to unauthorized persons when using Acuity Scheduling HIPAA.

Chat (web chat)

The chat app on this website is available to users who give consent. The chat app uses cookies to work. They are necessary to restore the chat session and messages of a live chat user when browsing between web pages and/or returning to the website a few days after. Cookies have a default expiration time of 12 months, which is renewed if and when the user returns to the site and loads the live chat. Cookies bind a user to a single session. If that session contains messages, it is permanent (unless deleted by a site agent); otherwise, the session is temporary and gets corrupted 30 minutes after the last website access. Cookies are not used for tracking purposes. They are used solely to bind a user to a server-side session storage, which is then used for messaging purposes, in the event that either the user or a site agent initiates a conversation. The user's IP address is stored in the session storage on the server side that is bound to the cookie. If the user leaves it without using the live chat messaging features, we never store any session cookies.

Social Media

Klinikk Hausken has a profile on Facebook and you can send messages to us via the platform. We encourage you not to share sensitive personal information when contacting us via Facebook or Messenger. You can contact us by phone or via the contact form on our website if you would like to share more sensitive information and details.

Why do we collect information on the website?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal registration
  • Contact information including email address
  • We may use the information to improve our products and services
  • We may use the information to customize the site according to your interests

What is a cookie?

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps you analyze web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its business to your needs, likes and dislikes by collecting and remembering information about your preferences.

How do we use cookies?

This website uses different types of cookies. Some of the cookies we use are traffic log cookies to identify which pages are being used. This helps us analyze website traffic data and improve our website to tailor it to customer needs. We only use this information for statistical analysis and then the data is removed from the system. In addition, the website uses some cookies placed by third-party services that appear on our pages. See below for how you can control your cookies. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or information about you, other than the data you choose to share with us.

Control your cookies

You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can usually change your browser setting to reject cookies if you prefer. This may prevent you from making full use of the site. You can change or withdraw your consent from the Cookie Statement on our website at any time. You can change or withdraw your consent on our cookie policy (use of cookies) page.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should be aware that we have no control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide when visiting such websites, and such sites are not governed by this Privacy Policy. You should be careful and look at the privacy policy that applies to the website in question.

Security

We are committed to ensuring your information is secure. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to secure and secure the information we collect online.

Controlling your personal information

You can request details of personal information that we hold about you. You can also ask us to delete any information we have about you. If you believe that the information we hold about you is incorrect or incomplete, please write to Camilla Vågen Dibley, Klinikk Hausken, Postboks 4113, 5531 Haugesund, Norway. You can also send and send request to camilla@klinikkhausken.no. We will promptly correct the information found incorrect.

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